Privacy Policy

We take the protection of your personal data seriously. Below we explain which data we process on this website, for what purposes, and which rights you have.

1. Controller

Gästezimmer Rittergut Einöd
Owner: Christian Eickhoff
Einöd 241a
98663 Heldburg
Phone: +49 36871 317 029
Email: info@rittergut-einoed.de

2. Hosting and server log files

Our website is hosted by an external provider. When you visit the website, technically necessary data is processed, in particular IP address, date and time of access, requested page, referrer URL, browser type, and operating system.

This processing is necessary to provide the website, analyze errors, and maintain security. The legal basis is Art. 6(1)(f) GDPR. Server log files are kept only as long as necessary for operation and security.

3. Contact

If you contact us by email or phone, we process the information you provide to handle your request and any follow-up questions.

The legal basis is Art. 6(1)(b) GDPR if your inquiry relates to a contract or pre-contractual measures, otherwise Art. 6(1)(f) GDPR. We delete the data once the request has been resolved and no statutory retention obligations apply.

4. Booking via Beds24

We use Beds24 for bookings. If you make a booking or contact us through the booking flow, the data you enter will be transmitted to Beds24 and processed there. Depending on your input, this includes name, contact details, booking data, and payment information.

The legal basis is Art. 6(1)(b) GDPR. The recipient / processor is Beds24 GmbH. Further information can be found in Beds24's privacy policy:https://www.beds24.com/privacy.html

5. Web analytics with Matomo

This website uses Matomo for statistical analysis of website usage. Matomo is configured not to set cookies. Evaluation is based on technical usage data; IP addresses are processed only in shortened form.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in anonymized reach measurement and improving our offering. You may object to processing on grounds relating to your particular situation.

6. Cookies

Our website does not use analytics cookies. If external services such as Beds24 use cookies or similar technologies within their own responsibility, this is governed by the respective provider's policy.

7. Your rights

You have the right to access, rectification, erasure, restriction of processing, and data portability. You may also withdraw any consent you have given at any time.

Where we process data on the basis of Art. 6(1)(f) GDPR, you may object for reasons arising from your particular situation.

You also have the right to lodge a complaint with a data protection supervisory authority.

8. Updates

This privacy policy applies to the current version of this website and may be updated when necessary.